Privacy Policy

Who we are and what this privacy policy covers

Bradenton Appliance Pros is a local appliance repair service for Bradenton and Manatee County homes. This privacy policy explains what information we collect on bradentonappliancepros.com, by phone and by text, why we collect it and what we do with it. By using this site or sending us a request, you agree to the practices described here.

We keep this short on purpose. We collect only what we need to schedule and complete an appliance repair, and we do not sell your personal information.

What we collect

Information you give us

When you fill out the service request form, we ask for:

• Your name
• Your phone number
• Your ZIP code, so we know whether the address is inside our service area
• The appliance and brand, for example a Samsung refrigerator or a Whirlpool washer
• A description of the problem in your own words

If you call or email us, we keep the details you share, such as your address for the visit, the best time to reach you and any photos or model numbers you send.

Phone calls

Calls to our number may be recorded so we can confirm appointment details and improve how we handle requests. If a call is recorded, you will hear a notice at the start of the call. If you do not want to be recorded, you can say so and we will help you another way.

Cookies and analytics

Like most websites, this site uses cookies and similar tools. Some are needed for the site to work, such as the ones that keep the request form running. We may also use analytics tools that record general visit data, such as pages viewed, time on page, device type, browser and approximate location based on your IP address. This helps us see which pages are useful and fix ones that are not. Analytics data is reviewed in summary form, not to identify you personally.

You can block or delete cookies in your browser settings. The site will still work, although some features may not.

How it is used and shared

How we use your information

• To schedule, confirm and complete your repair visit
• To call or text you about your request, including arrival updates, quotes and follow up on the repair
• To answer questions you send us
• To keep basic job records, such as the appliance, parts used and warranty details
• To protect the site from spam and misuse, and to meet legal obligations

Calls and texts

We contact you only about the service request you sent us. We do not use your number for marketing lists. Message and data rates may apply to texts. You can reply STOP to any text to stop receiving them, and you can ask us at any time not to call you.

Who we share it with

Your service request may be passed to the technician who handles your repair, so they can call you, plan the visit and bring the right parts. We also use a few service providers to run the business, such as our website host, form and email tools, phone services and analytics providers. They get only what they need to do that job for us.

We may also share information when the law requires it, to protect our rights or safety, or if the business is sold or reorganized. We do not sell your personal information, and we do not rent or trade it to other companies for their own marketing.

How long we keep it and how we protect it

We keep service records for as long as we need them for the repair, warranty questions, taxes and other business records, then delete them. We use reasonable safeguards to protect your information, but no website or email system is completely secure.

Your choices and contact

• Stop texts: reply STOP to any text from us.
• Stop calls: tell us on the phone or by email that you do not want further calls.
• See, correct or delete: ask us for a copy of the information we hold about you, ask us to fix it, or ask us to delete it. We may keep some records we are required to keep by law.
• Cookies: block or clear cookies in your browser.

Some US states give their residents additional privacy rights. If you live in one of those states, you can contact us to exercise any rights that apply to you, and we will respond as that law requires.

Children

This site is meant for adults arranging home appliance repair. We do not knowingly collect information from children under 13.

Links to other websites

If this site links to another website, that site has its own privacy practices. We are not responsible for how other sites handle your information.

Changes to this privacy policy

We may update this page from time to time. The date at the top shows the latest version. Please also read our terms of service and disclaimer.

How to reach us

Bradenton Appliance Pros. Phone: (941) 213-8090. Email: [email protected]. You can also use our contact page.